Privacy Policy

1. Introduction

8v77 (hereinafter referred to as "the Platform", "we", "us", or "our") is committed to protecting and respecting the privacy of all users who access or use our online gaming services at https://8v77.bio. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.

By registering an account on 8v77 and using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. This policy applies to players accessing 8v77 from Bangladesh, including cities such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. Players must be 21 years or older to use this platform.

2. Information We Collect

When you register, use, or interact with the 8v77 platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and a copy of a government-issued photo ID for KYC verification purposes.
• Contact information: email address, mobile phone number, and registered residential address within Bangladesh.
• Financial information: payment method details (such as bKash wallet number, Nagad account, Rocket number, or bank account reference), deposit and withdrawal history, and transaction records.
• Technical data: IP address, device type, browser type and version, time zone, operating system, and pages visited on 8v77.
• Usage data: game play history, betting patterns, session duration, bonus usage, and platform interaction logs to help us improve service quality and detect fraud.

3. How We Use Your Information

8v77 processes your personal data for specific, lawful purposes only. We use the information we collect to:

• Create, maintain, and manage your 8v77 player account, including processing your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported payment methods.
• Verify your identity in compliance with KYC (Know Your Customer) requirements and to confirm that you meet the minimum age requirement of 21 years.
• Deliver, operate, and improve our gaming services — including cricket betting, live casino, slots, crash games, and fish shooting titles — ensuring a fair and reliable experience for all players.
• Send you service communications, transactional notifications, and — where you have opted in — promotional offers, bonus alerts, and seasonal campaign information tailored to the Bangladeshi market.

4. Cookies and Tracking Technologies

8v77 uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver relevant content. The types of cookies we use include:

• Essential cookies: required to operate core platform functionality such as login sessions, security tokens, and payment flow.
• Analytics cookies: help us understand how players use 8v77 so we can improve navigation, game discovery, and overall site performance.
• Preference cookies: remember your language setting and display preferences so your 8v77 experience remains consistent across sessions.

You may disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the platform.

5. Data Sharing and Third Parties

8v77 does not sell, trade, or rent your personal information to third parties. We may share limited personal data with trusted service providers and operational partners strictly on a need-to-know basis, including:

• Payment processing partners (including bKash, Nagad, Rocket, Upay, and affiliated banking partners) solely to facilitate the execution of your deposit and withdrawal transactions.
• KYC and identity verification service providers who assist us in confirming player identity and age in compliance with responsible gaming standards.
• Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) who may receive anonymized session data to support fair-play RNG auditing and game integrity.
• Fraud prevention, security monitoring, and anti-money-laundering (AML) compliance providers who help protect the integrity of the platform and all of its users.

6. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide services to you. After account closure, we may retain certain data for a period necessary to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Financial transaction records are typically retained for a minimum of five (5) years in accordance with standard financial record-keeping practices. Once retention periods expire, data is securely deleted or anonymized.

7. Data Security

We take the security of your personal data seriously. 8v77 implements a range of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:

• 256-bit SSL (Secure Socket Layer) encryption for all data in transit between your device and 8v77 servers.
• Encrypted storage of sensitive data including financial records and identity documents on access-controlled, firewalled servers.
• Strict internal access controls ensuring that only authorized personnel can access personally identifiable information on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration tests conducted by independent security professionals to identify and remediate potential risks.

8. Your Rights

As a registered user of 8v77, you have the following rights in relation to your personal data. You may exercise these rights by contacting our support team at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any of the personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: subject to applicable legal obligations, you may request the deletion of your personal data. Please note that certain data may need to be retained for legal compliance, fraud prevention, or dispute resolution purposes.

9. Children and Minors

8v77 is strictly an adult gaming platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected].

10. Policy Updates

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. When we make material changes to this policy, we will notify registered users through one or more of the following methods:

• A prominent notice posted at the top of the Privacy Policy page on 8v77.bio.
• An email notification sent to the registered email address associated with your 8v77 account.
• An in-platform notification visible upon your next login to the 8v77 platform.

Your continued use of the 8v77 platform following the posting of any changes to this Privacy Policy will constitute your acceptance of those changes. We encourage you to review this page periodically to stay informed.

11. International Data Transfers

8v77 primarily serves players based in Bangladesh. However, some of our operational systems, third-party service providers, and game technology partners may be located in jurisdictions outside Bangladesh. When your personal data is transferred internationally, we ensure that appropriate safeguards are in place to protect your information, consistent with the standards described in this Privacy Policy.

By using 8v77, you consent to the transfer of your personal data to servers and processors that may be located outside Bangladesh, always subject to the protections described in this Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8v77 handles your personal data, please do not hesitate to reach out to our dedicated privacy and support team. We are committed to responding to all enquiries within a reasonable timeframe.

Support email: [email protected] — available 24/7 for all privacy and account-related enquiries.